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author's profile photo Former Member
Former Member

New Project Requirment - Kindly help me.

Dear Guru's

We have a New Project requirment for CRM in Hotel Management Domain. The Business Process is as bellow:

1. Guest Type Selection (Emp, Non-Emp)

2. Filling Form SA-665 (Form has to be designed)

3. Management Approval (Approval process)

4. Executive office Clearence (Approval Process)

5. Filling forms SA-775 or SA-8845 (Form has to be designed)

6. Manager Approval (Approval Process)

7. Room Availability Check (Closely Related to APO)

8. Reports (hopefully FactSheet).

Guru's can u Pls advise me How can I customize above Business Process using SAP Standards and Kindly advise me the high level Configuration.

Points will be awarded to the helpful suggession.

Srujan

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Mar 20, 2008 at 07:01 AM

    Hi srujan,

    i will suggest you to create the rooms as a resource ,when ever a customer requests for a room the system can go and check the resource planner and gives you the available resource(Room).Here for every type of resource(room) we can maitain price per hour or day so when the customer is checking out you can create a service confirmation where you will mention the noumber of hours the customer used the room.with respect to this confirmation you can do the billing.When you are doing the confirmation you got the choice of entering different products like Food,travel etc.

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    • Former Member

      Dear Susheel,

      Thanks alot Dear, Your answer given me a tip to proceed. However i'm not keen on Service Module so can i have your E-Mail ID plzzz.. it will be very helpful to me further.

      Also i have assigned the Points to you.

      Thanks A lot Dear

      srujan

  • author's profile photo Former Member
    Former Member
    Posted on Mar 20, 2008 at 12:09 PM

    Hi srujan

    My mail id kallepally.s@zensar.in

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