user XXX is processing this document,please try again later.

Hi all :

We are using SRM5.0.

We are facing a problem. If I accidently close the IE while changing a document, then logon the system again and click the change button for the same document,an error message occurs,says 'user XXX is processing this document,please try again later.'.So I need to wait maybe about 20 minutes for system to unlock this document.

Does there any way to avoid this situation or shorten the waiting time?Hope someone can give some clue.Tks.

Edited by: hong pan on Mar 19, 2008 9:47 AM