Error at phase Installation and General checks status: failed

[Former Member]

Hi,

i am getting the below error:

-

---

Execution of the selected PREPARE modules finished

with the statuses as follows:

'Installation' status: failed

'General checks' status: failed

Please see file C:\usr\sap\put\log\CHECKS.LOG

for the actions which have to be performed.

-

---

i found the below error in checks.log:

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#=======================================================================

Starting new execution of PREPARE modules

Installation

General checks

at 20080318114955.

#=======================================================================

#==================================================#

1. Requests and information for module Installation #

#==================================================#

#=========================================================#

1. PREPARE module Installation finished with status failed #

#=========================================================#

#====================================================#

1. Requests and information for module General checks #

#====================================================#

ERROR> Errors occurred during the registration of LIBRFC32.DLL

Change to directory C:\WINDOWS\system32 and try to execute

the following command manually:

regsvr32.exe LIBRFC32.DLL

INFO> Your current SAP kernel is more recent or has the same version

than the kernel delivered with this upgrade.

The SAP kernel will n o t be replaced.

INFO> It is possible to upgrade the frontend software before

you start R3up!

ERROR: The table TCPDB is empty. This would cause the upgrade

to stop in the EU_IMPORT phases. Please consult note

15023 for further information on how to insert the

correct codepage entries in table TCPDB.

#===========================================================#

1. PREPARE module General checks finished with status failed #

#===========================================================#

#====================================================

Execution of all selected PREPARE modules finished.

#====================================================

-

---

when i am trying to run the regsvr32.exe LIBRFC32.DLL i am getting the error "

LIBRFC32.DLL was loaded, but the DllRegistrserver entry point was not found.

LIBRFC32.DLL does not appear to be a .DLL or .OCX file."

please help in solving this error.

[Former Member · Accepted solution]

Hi,

Both are known errors.

LIBRFC32.DLL error can be resolved by installing the Remote Function Call Software Development Kit (RFC SDK), as described in SAPNote 27517. To this end, download the .sar file associated with the RFC SDK, unzip it, then place file LIBRFC32.dll in folder system32.

Register the LIBRFC32.DLL with the similar command but also provide the path.

For TCPDB Table take a look at SAPNote 15023 - Initializing table TCPDB (RSCP0004) (EBCDIC)

Hope this resolves your issues.

Regards,

Suhas

[Former Member · Accepted solution]

thank u very much suhas.

but still i am getting problem in phase Installation. please look into the below error:

PREPARE: START OF PHASE SHDINST_CPY

You have the alternative to use the profiles

from a test upgrade with identical environment

for the so-called shadow instance. If you choose

this alternative the profiles will be taken from

the subdirectory <save>.

Please also refer to the upgrade manual for more details!

Do you want to take the profiles?

when i choose yes, i am getting this error "SEVERE ERROR: copy of C:\usr\sap\put\save\SHDINST.LST failed"

if i choose no, its running but at the end i getting this error

"'Installation' status: failed".

Please see file C:\usr\sap\put\log\CHECKS.LOG

for the actions which have to be performed.

#=======================================================================

1. Starting new execution of PREPARE modules

2. Installation

3. at 20080318150442.

#=======================================================================

#==================================================#

1. Requests and information for module Installation #

#==================================================#

#=========================================================#

1. PREPARE module Installation finished with status failed #

#=========================================================#

#====================================================

1. Execution of all selected PREPARE modules finished.

#====================================================

my R3up is running but shadow instance is down, dispatcher is not connecting to message server.

please help me.