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Former Member

Possibility for a Customer to Request Monthly Backups from SAP while using SAP Business ByDesign?

Greetings! Hope all is well. I have a quick question regarding a request I received, and I was curious if it was applicable. Is it possible for a Customer using SAP Business ByDesign request monthly backups from SAP and store said backup on premise? I fully understand that this defeats the purpose of using Cloud Storage, but the customer is adamant on the issue. If it's possible please let me know, and if it is, I would appreciate contact information or a link for the relevant page. Thanks in advance.

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    Dec 07, 2017 at 05:39 AM

    Dear Omar,

    Actually, you can request a restore point for such requirement, maybe monthly.

    You may provide the information below

    - - Customer name : - Source tenant ID : - Source tenant URL : - Requested downtime of source tenant :

    Downtime will be 4 hours.

    At the downtime, we will have a mirror of all the data and keep for two weeks (maybe).

    You can roll back to the restore point in case anything is broken.

    Thanks,

    Eda

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    • Former Member Eda Yang

      Dear Eda Yang,

      Thank you so much, this information is perfect! I appreciate your quick feedback, and healthy response.

      You've covered all my concerns and requests, and for that I thank you again.

      Best Regards,

      Omar Fayez.