Error after running demand sensing (full) algorithm

[Former Member]

And I tried to run running demand sensing (full) algorithm in RDS 1708, but an internal error occurred.

The error message is as below.

Issue in 'Demand' SCM-IBP-DM, contact your admin and mention log handle 983E0170CC99FCFC15000100364D00E5.

The long test of error is as below.

Diagnosis

An unexpected internal error occurred.

System Response

The issue has been located in the area of 'Demand' of component SCM-IBP-DM. IBP log handle is B1400170CC99FCFC15000100364D00E5

Additionally the IBP log was enhanced with further issue details for your IBP administrator and for SAP IBP support.

This information should allow you and your IBP administrator to identify whether an SAP incident is required or whether you can work around the issue.

Procedure

Please ask your local IBP administrator to investigate this issue and provide the following information:

Application component SCM-IBP-DM - 'Demand'

IBP log handle B1400170CC99FCFC15000100364D00E5 and log entry 00163E3CB90A1ED7B6B55FFA0AB14533

Procedure for System Administration

The local IBP administrator should investigate the issue by using log handle B1400170CC99FCFC15000100364D00E5 as a filter criterion in the IBP Application Logs app. When the corresponding log process is found, the administrator can then use entry 00163E3CB90A1ED7B6B55FFA0AB14533 to find the messages from before and after the issue occurred, thereby identifying the area.

If necessary, please create an SAP incident and mention log handle B1400170CC99FCFC15000100364D00E5 and entry 00163E3CB90A1ED7B6B55FFA0AB14533 for SAP Support to investigate further. To create an SAP incident, please use the component SCM-IBP-DM

Any insight or direction to resolve this would be helpful

Thanks

[mkorndoerfer · Accepted solution]

Hello Keiichi,

As we need to analyze the logs from log handle B1400170CC99FCFC15000100364D00E5, I suggest you to create an incident with SAP Product Support under component SCM-IBP-DM-DS.

Best regards,
Matheus