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Former Member
Mar 14, 2008 at 09:32 AM

MI sync error

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Hi,

I have this error during sync. No data downloaded and no dump is generated in the synchronization.

Please help. Points will be given. Thanks.

20080314 09:16:54:546] I [MI/API/Logging ] ***** LOG / TRACE SWITCHED ON

[20080314 09:16:54:546] I [MI/API/Logging ] ***** Mobile Infrastructure Version: MI 25 SP 21 Patch 00 Build 200709192032

[20080314 09:16:54:546] I [MI/API/Logging ] ***** Current Timezone: Singapore

[20080314 09:16:54:546] I [MI/API/Logging ] ***** Current Trace Level: 50

[20080314 09:17:02:031] E [MI/Smartsync ] Applications message reply observer com.sap.mbs.msr.sync.SyncInboxObserver@1786286 for Message Reply "SYNC_END" has thrown an Exception: null

java.lang.NullPointerException

at com.sap.mbs.msr.customer.bo.impl.CustomerManagerImpl.clearCache(Unknown Source)

at com.sap.mbs.msr.application.impl.MSRAppUtil.clearApplicationCache(Unknown Source)

at com.sap.mbs.msr.sync.SyncInboxObserver.messageReplyReceived(Unknown Source)

at com.sap.ip.me.smartsync.syncOut.SyncOutRuntimeImpl.processSyncDoneActivities(SyncOutRuntimeImpl.java:555)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.actionPerformed(SmartSyncRuntimeImpl.java:468)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.actionPerformed(SmartSyncRuntimeManager.java:288)

at com.sap.ip.me.smartsync.core.SyncAdapter.actionPerformed(SyncAdapter.java:64)

at com.sap.ip.me.sync.SyncEventRegistryImpl.fireSyncEventNotifierMethod(SyncEventRegistryImpl.java:317)

at com.sap.ip.me.sync.SyncManagerImpl.raiseSyncEvent(SyncManagerImpl.java:1295)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:549)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:319)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:641)

at java.lang.Thread.run(Thread.java:534)