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CrystalReportViewer prompt for parameters screen frozen

I have a vb.net program that uses the CrystalReportViewer control which I believe was deployed with 13.0.17. I have a user that when prompted for parameters, the screen will allow them to enter values, but the "ok" and "cancel" buttons are unresponsive. They've tried disabling their antivirus but that doesn't make a difference. They've tried a couple different runtimes and that also doesn't help. So far I have not been able to duplicate and they are the only user I know of that are experiencing this. Does anyone have any suggestions? In this case I want them to manually enter the parameters vs setting them in the program. Thanks in advance!

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3 Answers

  • Best Answer
    Dec 09, 2017 at 01:33 PM

    See if that particular user's IE settings are different.
    Is Scripting allowed?

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  • Dec 04, 2017 at 10:21 PM

    Hi Jessica,

    The Parameter UI is java script, that info may help.

    Is your app a WEB or Desktop app?

    Don

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  • Dec 05, 2017 at 11:19 PM

    You could try ProcessMonitor and see what it's getting hung on.

    What happens if there is no parameters in the report?

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