Guided Procedures - Adobe Error - Could not retrieve template fields

[Former Member]

I am trying to implement Offline Adobe forms using Guided Procedures. I have created a template in Adobe Live cycle designer. There are no warning or errors and Preview is fine.

When I try to create a Interactive Form callable object using this template, I got the following error.

Could not retrieve template fields: Wrong document format or adapter mismatch from adapter

I am unable to find out the reason for this error. Please help

Versions:

Adobe Live Cycle Designer 7.1

SAP NetWeaver 7.0 SP14

Thanks,

Vasu

[Former Member]

Hi Vasu,

unfortunately I'm facing the same problem, did you found a solution? I uploaded a xdp form in the callable object, it worked fine (all fields available). Now I tried to create the impersonalized form, but got the same error as you: Cannot retrieve template structure: Execution ended in an unrecognized state

Web Service Security for Client ...Config_Document: URL = Default, Auth: Basic, adsuser... If I test the webservice /AdobeDocumentService/Config I get the right response for user adsuser. The credential is installed correctly (I hope): File is available, settings in VA Document Services Configuration: Expiry july next year.

Any ideas?

Thanks!

Benny

[Former Member]

Hi Benjamin,

I checked those 2 steps Ashok mentioned but the problem still exists. I still get the error.

But the error I get is slightly different from yours. Mine has an adapter problem.

Thank you,

Vasu

[Former Member]

Hi Vasu,

I fixed mine! The Problem was in the webservice security config, for testing purposes i tried the configuration with SLD as the URL, after turning it back to default, a wrong url (wrong port) was entered. Now I turned it to custom and entered the right URL (simply changed the port). Now it works...

Thanks for your fast response, have a nice evening!

Benny

[ashutosh_rastogi]

Hi,

I hope you are saving the template as XDP file.

Ashutosh

[Former Member]

Yes, I am saving the template as XDP.

[Former Member]

Hi

There could be problem with the subform name. Try with a untitled subform.

Regards

Gopal

[Former Member]

I tried with the untitled form but I still have the same problem. Is there any way to check if there are any xml errors in the xdp template.

Thank you,

Vasu

[ashutosh_rastogi]

Hi,

Is it possible for you to send the form to me at my mail id ashutosh.rastogi@yahoo.com.

I will have a look and try to figure out what the problem is.

Ashutosh

[Former Member]

Thanks Ashutosh. I have just send you the form.

[Former Member]

Hi Vasu,

Going through the issue discussed,i would like to add my opinion.I had encounterd a similar situation.I guess the problem is with the credentials. Please try the following checks:

1.In the server \usr\sap\<SID>\SYS\global should have the folder" AdobeDocumentServices". ADS uses files from this folder.Please ensure there is no duplicate folder by the name.

2.Please check for the PKCS #12 credentials installation. Please follow the steps in the link.

http://help.sap.com/saphelp_nw70/helpdata/en/fe/e8cc48abee49f082dfbd5b45d98dd4/content.htm

3.Please check for " Configuring crednetial attributes" following the link.

http://help.sap.com/saphelp_nw70/helpdata/en/2d/223cac65804e03b9044059c4f59201/content.htm

The points 2 and 3 solved the issue in my case. So do try and update the thread.

Regards

Ashok