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Issue with alerts due to Key figure value equal to zero

Dec 06, 2017 at 02:13 PM

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Former Member

Hello,

I am getting an issue with respect to custom alert.

I have set a rule which compares 2 key figure values on a monthly Period ID calculation level with a difference of + or - 10%

Ex. KF1 >= +10% KF2

KF1 <= -10% KF2

Now, in my planning view, I could see in one of the month, difference of KF1 and KF2 is greater than 10%. So expectation is to get the alert for this particular month only which is working fine. Along with this I am also seeing an additional alert for a month where the key figure values KF1 and KF2 are maintained with zero values. Not sure if this is standard IBP behavior. How can I avoid this additional alert generated due to the key figure values equal to zero. Do we have any global config setting available for this? Please provide your input.

Regards,

Guru

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1 Answer

Best Answer
Melinda Abel
Jan 03 at 11:34 AM
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Hi Guru,

we handled your question in an incident. According the advice, you can avoid described issue with condition: > 9.999 % instead of > 10 %.

Best regards,
Melinda

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