when i open a ticket it automatically open to edit mode how to resolve it. sdk c4c

[former_member230455]

Hi

I my project. More than one ec is present.

And alot of sdk developmeny is present on sr.

When i m opening a already created ticker . It is always opening in edit mode.

What is cause for that how to resolve ?

Any idea any gusse.

Ur support is helpful for us.

Regards

Iqbal

[former_member240914]

Hi,

TI will open in edit mode if there is modify getting triggered from UI.

You mentioned that there are EC's added, and if there are any data defaulting operations performed during the load of EC, it could cause modify on BO

For ex: Open TI ( Inport event handler) if there is any data operations copying/defaulting value.

In order to solve this, try setting the Work Protect Relevant flag to false for the data fields which is getting defaulted/copied.

You will find the Work Protect Relevant under Data model -> Properties.

Thanks & regards

Pramodh