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Can i use only warranty period(warranty start and end date) on equipments?

Hello,

My client business requirement is to get a pop up if an equipment falls under warranty period, for this I just entered warranty start date and warranty end date in equipment record and I got pop up based on configuration settings, But I am wondering what is the use od Master warranty here, is entering master warranty an mandartory or warranty process or can I just use just warranty start date and warranty end date. Please advise.

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2 Answers

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    Former Member
    Dec 05, 2017 at 04:21 AM

    Master warranty is not mandatory. Warranty start date and end date are enough to pop up the message window during Notification /Order. This start date and end date is applicable for whole equipment. Master warranty is used when different parts/components of the equipment have different warranty.

    ie, You can specify whether certain parts/service/component, are included or excluded from warranty.

    For example:

    Engine: Included

    Body: Included

    Corrosion protection: Included

    Damages to canopy hood: Excluded

    Warranty could be time based or counter based (for example for 3 years or 60000 KM )

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  • Dec 05, 2017 at 01:23 PM

    The master warranty controls the warrant period.

    Also, the master warranty can be used in reporting e.g. how many active "12M Vehicle Warranties" do we have etc..

    PeteA

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