on 12-04-2017 3:55 PM
I would like to send notifications for users if a certain field is sitting in the same value for longer than, for example, 5 days. Is this possible?
For example, we have developed an approval process within the opportunities based on gates and have a extension field that indicates whether the gate is submitted, approved or rejected ( Gate Status) . My idea is to create a notification to opportunity owner and manager to receive if gate status is at "Submitted" longer than 5 days.
Thanks!
Hello Fernanda,
You can try to create workflow rule with Timing : Scheduled to achieve your requirement.
- For Business Object : Opportunity, Select Timing: Scheduled with below fields in Basic data:
Event: Changed date/time
Relative Time: After and Time Offset: 5 Day(s)
- Condition With require field ex. 'Approval Status'
Equal = Submitted.
- Define Action as per your requirement.
Regards,
Amit Kumar
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