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Only debit side of the non-leading ledger is reflecting

Hi All,

My client was posted a transaction on 2014 fiscal year that reflected in 0L ledger but in Non-leading ledger only debit side (customer GL) is reflected and credit side (sales GL) didn't even reflected. The same they reversed in 2017 fiscal year there also it reflected only for customer GL account in Non leading ledger. But the strange thing I found is they have posted some other postings also in 2014 with same GL Accounts, those transactions got reflected (only debit side is reflected in Non-leading ledger) same like mentioned above but for reversal if we are taking in non leading ledger both Gl got reflected(reversal happened in 2015 fiscal year). How is that possible?

Another thing I found is during 2014 the fiscal year variant they maintained as non-calendar year, from 2016 they have changes it as calendar year. Is that a problem of this issue?

Please help me why both GL is not reflected in X1 ledger? Due to this X1 ledger Non-leading is showing a difference.

Appreciate for the immediate response.

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