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Former Member
Oct 19, 2016 at 05:50 PM

Document follow up in C4C from CRM


Dear Experts,

We have issue with Document flow updated from CRM to C4C,

Sales order created in CRM from the follow up document Quotation from C4C, after successful creation of order in crm document flow of order is not updating in C4C Quotation.

We are using HCI as middleware communication. We used standardcommunication arrangement “Request Document flow from SAP business Suit”,

Now after order creating in CRM outgoing Idoc to update document flow ends with error “Problem with SOAP Class”


We used RFC destination with prefix path /cxf/CRM/COD/CRMXIF_ORDER_SAVE_M.CRMXIF_ORDER_SAVE_U01

Then tried with prefix path


In bot case error remains same, we are using Basic Authentication which maintained properly.

Which is correct prefix to update CRM rfc destination to HCI(Cloud)?