Credit Memo

[Former Member]

Hi,

In a scenario, a (1st) credit memo request is generated for a debit memo, but the user created one more (2nd) credit memo with reference to the same debit memo. This has created problem because of 2 credit memo for one debti memo. I need to avoid creating the credit memo the second time or, if the value of debit memo become nullfied i.e,debit & credit for the same value, the system should avoid allowing creation of credit memo for the same debit memo. How this can be best achieved.

Pls pour your knowledge.

Regards,

Ragu

[Former Member · Accepted solution]

Hi,

We use release procedure where a person is responsible to verify the debit memo before creating a credit memo with reference to that.The person can only issue credit memo with ref to debit memo once it's cleared from it.

so the chances of the error r very less

We should also see the case senstivity for that also

[Former Member]

hi

i understand something like with reference to one debit memo u can create only one credit memo request. right. then

what prashant told it correct in one way. Before saving the document u need to take authorised person approve . for this use userexit with help of ABAP people. USEREXIT_SAVE_DOCUMENT_PREPARE

Second way also u need to take help from ABAP people. u need to use userexit -- USEREXIT_SAVE_DOCUMENT_PREPARE.

in this case system automatically checks whether u used the debit memo document or not...if not system wil save the document else system show error like already document created.

regards

murali

[Former Member]

Hi

In scenario the Invoice value is 1000, they create credit memo with reference to this invoice for 1000 and once again they are creating credit memo for the same invoice with value 1000. so for 1000 invoiced value they create 2 credit memo 1000+1000 which is wrong. How to control this? is there any way they can avoid the creation of multiple credit note with reference to an invoice or if the value is crossed they should create.

please help.

Regards,

Ragu