Dynamic Dunning condition

[former_member230926]

Hi Experts,

we have one requirement where we do not want to Dunn a customer if his invoice comes we "out of balance" during printing,

we have enhanced ERDK table to store a flag for "out of balance" invoices now I want to know how we can stop these Invoices from dunning.

"Out of balance" flag is maintained during Invoice printing,

[william_eastman]

if you are using collection strategy approach, then design an expression to read ERDK to get your answer. Using classical dunning, you would have to implement your own logic in a user exit, maybe using event 300 or 304

[AmlanBanerjee]

Hi, Manoj,

Event 300 is the best place for doing such an enhancement.

Thanks,

Amlan