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ITS popup buttons not working

I am working to setup ITS(Web-UI) in out ECC Server to access SAP in browser. when we access any transaction code, none of the buttons are working in any screen. Please help ro resolve this issue.

Thanks,

Raj

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2 Answers

  • Dec 01, 2017 at 10:50 AM

    Hello Raj,

    Please update the thread with your Kernel & Support pack levels.

    To determine the Web Application Server's Kernel Patch Level,

    SAP_BASIS Support Package Level and SAP_PERSONAS Support Package Level:

    System > Status, buttons "Other kernel info. (F5)" and "Component information"

    See also as per KBA

    ##2183990 - How to find Kernel and Basis SP level of a system

    Regards,

    Oisin

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  • Mar 17 at 10:10 PM

    Hello Raj,

    I would say that probably a kernel upgrade could resolve the issue. You can also follow the configuration steps from KBA 2234414, even though the issue is not related to what you have described - just to be sure that the ITS.SAR gets correctly extracted.

    Regards,

    Cris

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