User is missing the EPM right-click menu

I have a user who doesn't have the EPM menu when she right clicks within her EPM worksheet. It happens on any EPM worksheet, blank or server report.

I have checked her settings against a colleague who doesn't have the issue and they are the same. Her user profile is correct and her excel settings are the exact same as users who don't have the issue. I have tried uninstalling the EPM Add-in and re-installing it which didn't make a difference.

I am at a bit of a loss on finding the cause and solution.

Any help would be greatly appreciated.

We are using version 10.0 SP22 Patch 2 .NET 3.5 build 9240