on 03-05-2008 1:02 PM
Dear All
Scenario:
Return order is created without reference to any order then credit memo has been created.After cancelling credit memo the return order remains open.
How to change the status of return order to closed.
After assigmment of reason of rejection status becomes being processed.
The order couldnt be deleted.
The item category of order is REN.
Please suggest how to change the status of order to closed.
Thanks In Advance.
Goutam
hi
i just dont understand the scenario at all
first creating a returns order with out reference dosent make any sence
then after creating a credit memo with ref to returns again cancelling it,,can you just tell me in what type of business process is it used
then why to create a returns order if ur scenario is to cancle it
but if this is ur scenario
go in change mode of returns order and place a reason for rejection for that material
by doing this ur status will be completed
keep reason for rejection for all the materials in that order
then only the status will be completed
regards
ravi
reward if help ful
Edited by: ravi chandra on Mar 31, 2008 12:58 PM
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Hi goutam pattanaik
Once the fi document is raised you can only revrese the document. In reverse process the RE (returns for credit is raised with reference to the order not with ref. to return delivery.
So you cant delete the document you can assign reason for rejection.
you cant change status now.
Hope it will be helpful
Bye
Sreedhar
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Hello,
check the return order status form the document
Environment --> Status overview. There you will be able to find the details. Also check for the incompletion log.
Prase
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Hi
Are there any o/ps remaining unprocessed. When u reverse credit memo, is the accounting document reversed and credit memo deleted.
Kind regards
sandeep
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