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Former Member
Mar 05, 2008 at 01:02 PM

Returns order open status

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Dear All

Scenario:

Return order is created without reference to any order then credit memo has been created.After cancelling credit memo the return order remains open.

How to change the status of return order to closed.

After assigmment of reason of rejection status becomes being processed.

The order couldnt be deleted.

The item category of order is REN.

Please suggest how to change the status of order to closed.

Thanks In Advance.

Goutam