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How can i Resolve fatal error the installer has failed while installing willy intrsoscope ?

Oct 19, 2016 at 12:25 PM

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Hi All,

I am facing the issue while installing willy introscope in solution manager 7.2.

It is popping up with error when it is trying to open the installer as mentioned below:

Status: FATAL ERROR Additional Notes: FATAL ERROR - The Installer has failed due to an Unhandled Exception java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment.

Please help me out with answer.

Regards,

Sanjeev

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5 Answers

Tom Cenens
Oct 19, 2016 at 12:55 PM
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Hi Sanjeev

The error message is stating you start up a visual installer (X11 environment needs to be set for that so your front-end is recognized as the location where the server can start up the visual installer).

So two options:

1) Fix the X11 display settings so the server can connect to your front-end and you start a visual installer

2) Install in silent mode (probably faster, easier solution) ~ you really don't need visual installer to install Wily Introscope

Wily Introscope install guide has instructions on how to install using silent option.

Best regards

Tom

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Dear Tom,

Thank you for your answer.

One query:How can i fix the X11 display settings which you mentioned in step 1?Can i get steps to follow the step1 instructions

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Sanjeev Joshi Oct 19, 2016 at 01:02 PM
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Dear Tom,

Thank you for your answer.

One query:How can i fix the X11 display settings which you mentioned in step 1?Can i get steps to follow the step1 instructions

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Hi Sanjeev

There are multiple options, what is essential is setting the DISPLAY environment variable on your Linux server to point to the front-end on which you want to run the visual installer. Besides that you need to have software which you use to connect to the server which can handle X11 windows.

I use MobaXterm Professional personally but there are multiple options as I already mentioned, I'm sure you can find relevant content to figure out how you can do this online.

Here is a YouTube video for example, you should look for X11 forwarding or X11 over SSH on windows (if you use windows as front-end to connect to the server). There are multiple other links in the YouTube right pane if you look at below video: https://www.youtube.com/watch?v=QRsma2vkEQE

Best regards Tom

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Hi Tom,

Thank you for your response.

I will look at your reference if i find solution i will let you know what is the output.

Regards,

Sanjeev

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Yogesh Patel
Oct 19, 2016 at 03:34 PM
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Hello Sanjeev,

Hope this might help :

Part 6 : SAP Solution Manager 7.2 SR1 (+ SPS03) : WILY 10.1 Installation

OS is MS windows

-Yogesh

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Hello Yogesh,

Thank you for the answer.

But I am looking for installation in red hat linux machine not on windows os

Warm Regards,

Sanjeev Joshi

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Yogesh Patel
Oct 20, 2016 at 01:45 PM
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Sorry but I do not have any document on that.

-Yogesh

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Thank you Yogesh for quick response.

-Sanjeev

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Carlos Bonilla Oct 20, 2016 at 09:37 PM
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You need install the graphic enviroment. or use Xming services to forward the gui in your local pc

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Thank you Carlos.

I will look at the required services and reply you back.

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