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How can i Resolve fatal error the installer has failed while installing willy intrsoscope ?

Hi All,

I am facing the issue while installing willy introscope in solution manager 7.2.

It is popping up with error when it is trying to open the installer as mentioned below:

Status: FATAL ERROR Additional Notes: FATAL ERROR - The Installer has failed due to an Unhandled Exception java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment.

Please help me out with answer.

Regards,

Sanjeev

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5 Answers

  • Oct 19, 2016 at 12:55 PM

    Hi Sanjeev

    The error message is stating you start up a visual installer (X11 environment needs to be set for that so your front-end is recognized as the location where the server can start up the visual installer).

    So two options:

    1) Fix the X11 display settings so the server can connect to your front-end and you start a visual installer

    2) Install in silent mode (probably faster, easier solution) ~ you really don't need visual installer to install Wily Introscope

    Wily Introscope install guide has instructions on how to install using silent option.

    Best regards

    Tom

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    • Dear Tom,

      Thank you for your answer.

      One query:How can i fix the X11 display settings which you mentioned in step 1?Can i get steps to follow the step1 instructions

  • Oct 19, 2016 at 01:02 PM

    Dear Tom,

    Thank you for your answer.

    One query:How can i fix the X11 display settings which you mentioned in step 1?Can i get steps to follow the step1 instructions

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  • Oct 19, 2016 at 03:34 PM

    Hello Sanjeev,

    Hope this might help :

    Part 6 : SAP Solution Manager 7.2 SR1 (+ SPS03) : WILY 10.1 Installation

    OS is MS windows

    -Yogesh

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  • Oct 20, 2016 at 01:45 PM

    Sorry but I do not have any document on that.

    -Yogesh

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  • Oct 20, 2016 at 09:37 PM

    You need install the graphic enviroment. or use Xming services to forward the gui in your local pc

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