we are using ESS/MSS portal a lot which has lot of submissions and approvals. In the workflow system, if the approver has moved to different place in the org. structure, his unapproved work items are still in his box. New manager is not getting the work items, workflow still picks the old manager as the approver for the task.
would you recommend any transaction to approve previous manager's all work items? Then, i think, the workflow system will pick the new manager as approver for work items!