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author's profile photo Former Member
Former Member

System received an expired SSO ticket

Hi,

We are getting the error as "System received an expired SSO ticket" when the browsing through different tabs and it is happening only for some users.

We have increased 'login.ticket_lifetime' to 12 hours and SessionExpirationPeriod is the default value i.e 27 hrs.

SSO ticket is not expired yet. Users are getting this error within 12 hrs of login session.

In order to solve the above problem what all steps need to be taken.

What will be the impact if 'login.ticket_lifetime' and SessionExpirationPeriod are increased to more time?

What can be the maximum time be increased for a session to remain active for about 16-24 hrs?

Thanks,

Rajani

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Mar 03, 2008 at 02:18 PM

    Hi,

    What will be the impact if 'login.ticket_lifetime' is increased more than 12 hrs and SessionExpirationPeriod are increased to more than 27hrs....will it be helpful?

    If yes,to how much I have to increase so that the system will not receive an expired SSo ticket.

    Thanks,

    Rajani

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 03, 2008 at 11:06 AM

    Hi,

    Does your error Descriptions says this?

    com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: System received an

    expired SSO ticket.

    if so, The SSO ticket has indeed expired .The default expiry time is 8 hrs. If you leave a system for more than this

    time, the ticket will expire. In that case you might need to increase the timeout.

    There was also a bug before NW04 S14 on the Web Dynpro runtime on this. If you think you have a valid

    ticket and you are using something older than SP14 please upgrade to latest SP.

    Hope it helps!

    Gud Luck!

    Cheers,

    Mohan.

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 03, 2008 at 11:17 AM

    Hi ,

    check the link below....

    /message/4963971#4963971 [original link is broken]

    hope it helps u ....

    Thanks,

    Sunitha Hari

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