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platform search issue

Nov 29, 2017 at 06:35 AM


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Hi All, We are on BO4.2 SP02 Patch 5 and environment is clustered. Our Platform Search wasn't working since long. We analyzed a lot and found out that there are locks present in our CMS table cms_locks7. I removed the locks and rebuilded the indexes. Now the indexes are rebuilding fine. But searching in BI Launch Pad gives error : "An error occurred while searching.: A java.lang.NoSuchMethodError occurred; original exception message;" I have switched on the APS hosting Platform Search only on one node. The Master Index location is shared while persistent and non-persistent are default. Please help.

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