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Former Member

platform search issue

Hi All, We are on BO4.2 SP02 Patch 5 and environment is clustered. Our Platform Search wasn't working since long. We analyzed a lot and found out that there are locks present in our CMS table cms_locks7. I removed the locks and rebuilded the indexes. Now the indexes are rebuilding fine. But searching in BI Launch Pad gives error : "An error occurred while searching.: A java.lang.NoSuchMethodError occurred; original exception message com.sap.tracelog.Config.severity()Lcom/sap/tracelog/Sev;" I have switched on the APS hosting Platform Search only on one node. The Master Index location is shared while persistent and non-persistent are default. Please help.

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2 Answers

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    Former Member
    Dec 01, 2017 at 11:03 AM

    Hi Experts,

    We found out that Lucene Index Engine is not getting created in PlatformSearchData foler at <INSTALL_DIR>\enterprise_xi40\data\PlatformSearchData. Anyone having any idea on why this Engine folder is not getting created

    Thanks.

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    Former Member
    Nov 30, 2017 at 01:37 PM

    HI BO Experts ,

    Has anyone faced any similar issue before ? Any help would be much appreciated.

    Regards,
    Anu Saxena

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