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Feb 29, 2008 at 03:45 AM

How to delegate the peron is on leave .

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Hi Experts,

I want that if a person goes on leave some one else should get the workitem in his inbox without any further change in the agent assignment .

And this should be dynamic i.e. when the person goes on leave the other person should start getting workitem in his inbox .

Is there a way of delegation of authority like this ?

thanks in Advance ,

Naval Bhatt