Skip to Content
avatar image
Former Member

XD01 Customer Creation issue

Hello,

I got an error when creating customer with sales area assigned. The error is read as follows:

*************************************************************************************************************************

Sales area SSVV ZH 20 is not defined for customers

Message no. F2644

Diagnosis

The sales area specified has either not been defined (i.e. there is no entry in table TVTA) or it refers to another sales area for customers (customer division/customer distribution channel in the TVTA detail screen). This means that the customer master data of the sales area entered correspond to the data in the reference sales area and customer master data only needs to be maintained for this reference sales area.

Procedure

You can display the relevant and therefore valid sales areas for customers by selecting "Extras" -> "Sales areas" -> "All areas".

*************************************************************************************************************************

I have defined sales org , dist channel and division.

Can some one help me. Any help will be appreciated and duly rewarded.

Regards,

Sriram

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

8 Answers

  • avatar image
    Former Member
    Feb 28, 2008 at 06:07 AM

    Enterprise Structure:

    1. Maintaining Sales Organization

    Sales Organization is an organizational unit responsible for the sale of certain products or services.

    IMG -> Enterprise Structure -> Definition -> Sales and Distribution -> Define, copy, delete, check Sales organization

    2. Assigning Sales Organization to Company Code

    This assignment ensures all the sales made through this Sales Organization are accounted for in the assigned Company Code (Company Code is created by FI Consultant).

    IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign Sales Organziation to Company Code

    3. Maintaining Distribution Channel

    Distribution Channel is the way, in which Products or Services reach Customers.

    IMG -> Enterprise Structure -> Definition -> Sales and Distribution -> Define, copy, delete, check distribution channel

    4. Assigning Distribution Channel to Sales Organization

    This assignment ensures, a Sales Organization can supply Materials to Customers through this Distribution Channel.

    IMG -> Enterprise Structure -> Assignment -> Sales and Distribution > Assign distribution channel to sales organization

    5. Maintaining Division

    Division is a way of grouping materials, products, or services.

    IMG -> Enterprise Structure -> Definition -> Logistics - General -> Define, copy, delete, check division

    6. Assigning Division to Sales Organization

    IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign division to sales organization

    7. Setting up Sales Area

    All the sales are made from a particular sales Area. For creating a Sales Order Sales Area is compulsory.

    IMG ->Enterprise Structure -> Assignment -> Sales and Distribution -> Set up sales area

    8. Assigning Sales Organization- Distribution Channel- Plant

    Plant is created ny MM Consultant.

    IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign sales organization - distribution channel - plant

    9. Define Shipping Points

    Shipping Point is the Organizational element, which is responsible for shipping the Materials to the Customers.

    IMG -> Enterprise Structure -> Definition -> Logistics Execution -> Define, copy, delete, check shipping point

    10 Assigning Shipping Point to Plant

    This assignment ensures that goods from different Plant can be dispatched from different Shipping Points.

    IMG -> Enterprise Structure -> Assignment -> Logistics Execution -> Assign shipping point to plant

    Note: Ensure to do the undermentioned configuration also though it is not in Customizing node of Enterprise Structure.

    11. Defining Common Distribution Channels for Master Data

    Use

    The purpose of this activity is to define distribution channels which have common master data..

    Procedure

    Access the activity using one of the following navigation options:

    IMG Menu -> Sales and Distribution -> Master Data -> Define Common Distribution Channels

    Transaction Code: VOR1

    12. Defining Common Divisions for Master DataUse

    The purpose of this activity is to define distribution channels which have common master data..

    Procedure

    Access the activity using one of the following navigation options:

    IMG Menu -> Sales and Distribution -> Master Data -> Define Common Division

    Transaction Code: VOR2

    Regards,

    Rajesh Banka

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Feb 28, 2008 at 05:51 AM

    HI,

    Maintain vor1 and vor2.

    Thanks,

    Pramod

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Feb 28, 2008 at 05:53 AM

    Hi Sriram,

    Please ensure you are not using common division functionality in SPRO - SD - MASTER DATA - COMMON DIVISIONS.

    Here division in column DivCus should be 20 against your sales org SSVV.

    Try making it 20 if it is something else and try again.

    I am sure this should help you.

    If it does dont forget to reward points for contribution.

    Regards

    Ravi

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Feb 28, 2008 at 05:57 AM

    Dear Sriram,

    -->As per your error message this related to Common divisions and common distribution channels issue,so

    -->Maintain common divisions and distribution channels setting in the transactions VOR1 and VOR2, then

    -->Try to create customer your problem will get solved.

    I hope it will help full for you

    Regards,

    Murali.

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Feb 28, 2008 at 06:02 AM

    Go to

    SPRO>SD>MASTER DATA> DEFINE COMMON DISTRBN CHNL

    CLICK ON POSITION GIVE UR SALES ORGN & ASSIGN COMMON DISTRBN CHL..

    SAVE & COMEBACK..

    THEN CLICK ON ASSIGN COMMON DIVISION.

    DO THE SAME PROCESS FOR UR SO ASSIGN COMMON DIVISION..

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Feb 28, 2008 at 07:52 AM

    Hi,

    pl check if the sales area is setup or not in enterprise structure. else see if you are trying to do a reference customer creation from another sales area which is not mapped as common distributin channel or common divsions (VOR1/VOR2)

    regards

    sadhu kishore

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Feb 28, 2008 at 08:03 AM

    Hi,

    Maintain common distribution channel & common division using transaction codes VOR1 & VOR2.

    Hope thissolves your error.

    Regards,

    Allabaqsh G. Patil

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Apr 11, 2008 at 08:02 AM

    Thanks you ALL!! It worked out my question also!

    Add comment
    10|10000 characters needed characters exceeded