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Former Member

Scanned image in Browser is not getting refreshed

Hi

We are facing a strange issue. We have scanned an invoice and this is stored in the R/# system. Now when the user clicks on a scanned image the user gets a scanned document that he has opened previous to this. Now once h closes this and again clicks then he gets the correct scanned image. This is being experienced by only a handful of users. I think it might be some Browser related issue. Can anyone throw some light how to solve this issue.

No experts on this topic

Any answer will be highly appreciable.

Thanks

Arghadip

Edited by: Arghadip Kar on Feb 28, 2008 9:03 AM

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    Former Member
    Feb 28, 2008 at 08:29 AM

    You can try this...

    Delete your temp folder files and delete all the data on the folder which you have defined during defining data carrier in DC10

    Niranjan

    Award if useful

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    • Former Member Former Member

      Thanks for the good explanation but how can this explanation fit into this question.

      I think this is a global setting and if this was an remedy it would have affected all the users. In my case this is experienced by only some users.

      Thanks

      Arghadip