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Former Member

SAP HELP

Hi,

I have a problem with using of Help in frontend workstation, i configure the help in SR13 with this setup:

variant: SAPHTMLHELP

plattform: WN32

Area: IWBHELP

Path:
ddw-ncx-sap\helpdata

Language: EN

Check the defalut checkbox

When i try to display application help i receive an error message telling that:

could not find file "
ddw-ncx-sap\helpdata\EN\e18e5134\1a06084d\e1000000\9b38f83b\frameset.chm"

Any help please.

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3 Answers

  • Feb 27, 2008 at 08:40 AM

    Have you an access from your computer on
    ddw-ncx-sap\helpdata ?

    in START --> Run --> put the
    ddw-ncx-sap\helpdata and press enter , if that will not open look network options and access.

    Regards.

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    Former Member
    Feb 27, 2008 at 09:15 AM

    Hello Zied,

    I noticed one thing:


    ddw-ncx-sap\helpdata\EN\e18e5134\1a06084d\e1000000\9b38f83b\frameset.chm

    Is this path accessible from your SAP server? I mean is the sharing and user access granted properly.

    Regards.

    Ruchit.

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    Former Member
    Feb 27, 2008 at 12:19 PM

    Hai,

    Do the settings in the PlainHtmlFile tab in SR13 and check the path given there is accessable from both desktop and server level also and if possible remove the default checkbox and check....

    Thanks and Regards,

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