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SAP HELP

Former Member
0 Kudos

Hi,

I have a problem with using of Help in frontend workstation, i configure the help in SR13 with this setup:

variant: SAPHTMLHELP

plattform: WN32

Area: IWBHELP

Path:
ddw-ncx-sap\helpdata

Language: EN

Check the defalut checkbox

When i try to display application help i receive an error message telling that:

could not find file "
ddw-ncx-sap\helpdata\EN\e18e5134\1a06084d\e1000000\9b38f83b\frameset.chm"

Any help please.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hai,

Do the settings in the PlainHtmlFile tab in SR13 and check the path given there is accessable from both desktop and server level also and if possible remove the default checkbox and check....

Thanks and Regards,

Former Member
0 Kudos

Hello Zied,

I noticed one thing:


ddw-ncx-sap\helpdata\EN\e18e5134\1a06084d\e1000000\9b38f83b\frameset.chm

Is this path accessible from your SAP server? I mean is the sharing and user access granted properly.

Regards.

Ruchit.

Former Member
0 Kudos

Have you an access from your computer on
ddw-ncx-sap\helpdata ?

in START --> Run --> put the
ddw-ncx-sap\helpdata and press enter , if that will not open look network options and access.

Regards.