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Former Member

Search-help-field in ITSMobile

Hi guys!

I have an Mobile Application wich realizes a query on DB. It's just a textfield with a search-help to make the query. This search-help is visible on PC, but not in my mobile app. If i try it in my PC browser and press F4, i get this error:

Error ITS_UNDEFINED_NAT_FUNCTION occured. P1=templates/iac/dm/searchhelp.html P2=d_makeButton P3=d_makeButton

Do i have to do any adjustement on the ITS service or is a problem of the template??

Thanks!

BR

PD: sorry for my poor english.

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4 Answers

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    Former Member
    Feb 26, 2008 at 03:51 PM

    I' ve seen this note, but i don't understand what it mean.

    Note 1115979 - ITS Search help: ITSUNDEFINED_NAT_FUNCTION_

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    Former Member
    Feb 26, 2008 at 03:58 PM

    Hello Francisco,

    the note says, that the solution for this error comes with SAPKB70015 -

    this is basis support package 15.

    Did you already apply it? If you cannot do so, you might consider to use

    the correction instructions appended to note 1115979.

    What release of the WebAS do you use?

    regards

    Tobias

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    • Former Member

      Thanks Tobias.

      We have installed the support package 12. Tomorrow we will apply this note, and post here the results ;).

      BR

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    Former Member
    Feb 27, 2008 at 04:00 PM

    Hi!

    We apply the note and it works fine! (on a PC browser)

    Now i have another two questions:

    - What key is F4 in a mobile phone or a PDA? Can I configure this key in my app?

    - How i can configure this search-help to make visible with my template style?

    BR

    Edited by: Francisco Lopez on Feb 27, 2008 5:13 PM

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    Former Member
    Feb 28, 2008 at 03:16 PM

    I have resolved one of the two previous questions. I have including in my HTML one button which launch a Javascript function to simulate F4 key.

    My last problem (actually) is change the system SEARCHHELP template. I have a copy os this template,and i have customizing it, but i don't know where this template is launched, or how can i call my template from my ITS service.

    Some idea?

    Thanks.

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    • Former Member

      Hola Francisco,

      Este foro me ha ayudado mucho con un trabajo en ITSMobile que tengo actualmente, gracias por lo de la Nota, pero tengo las mismas preguntas con las que termina el foro, ya las pudiste resolver (lo del template del search help), tambien te pregunto si podes colocar el codigo javascript del F4, ME SERIA DE GRAN AYUDA, espero tu respuesta