Different response in same transaction for different users

Hi Experts,

We are facing a

Problem where for the same transaction XK99 we have two

Different responses for two different users.

The corresponding roles assigned to both users are given below:

ASARDESA:

M:AM_CUTOVER_SUPPORT

Z:BAS_GENERAL_USER_FUNCTIONS O

Z:BAS_GENERAL_USER_TEST1 O

Z:PR_POST_PARKED_DOCS_COMM O

Z:PR_POST_PARKED_DOCS_RES O

Z_DEVELOPER

Z_FUNCTIONAL_USER O

MPANDHAR:

Z:BAS_GENERAL_USER_FUNCTIONS O

Z:BAS_GENERAL_USER_TEST1 O

Z:CREATE_TRANSPORT

Z:PR_POST_PARKED_DOCS_COMM O

Z:PR_POST_PARKED_DOCS_RES O

Z_FUNCTIONAL_USER O

The ones marked with ‘O’ are common for both users.

Kindly tell us a valid reason why it might be the case, at which level

The problem exists and what might be the possible solutions to correct the same.

Thanks and Regards,

Saurabh Banerjee.