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Could not find suitable DVDs for product SRM required for the procedure

Nov 28, 2017 at 01:22 PM

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Former Member

Dear Experts,

We're performing System Upgrade from SRM 7.0 NW 7.01 SP15 to SRM 7.0 EHP4 SP 07 with SAP NW 7.5 SPS 08 using SUM tool.

Currently, we're struck with error "Could not find suitable DVDs for product SRM required for the procedure". We provided the correct path for language DVD's in order to update the existing languages and also tried alternatives like exluding the already installled languages in the System by referring the OSS note: 2428168 and also referred the other notes like 2275989. But SUM always navigating to the same Screen "Could not find suitable DVDs for product SRM required for the procedure. List of suitable DVDs: EHP4 FOR SAP SRM 7.0 Language (2 DVDs)" . For more Information please refer the attached screenshot "SUM_Error".

We're running out of our Project timeline. Your ideas are appreciated.

Thank you.

Best regards,

Sreenu

sum-error-01.png (108.5 kB)
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1 Answer

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Former Member Apr 30 at 03:18 PM
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Hello Sreenu,

We are facing the same issue during the upgrade of ECC system feom EHP7 to EHP8.

And for the moment, SAP is not able to find the root cause.

I assume your issue is solved since the last year. May I ask you to share with me how you have solved the issue?

Thanks.

Best Regards.

Cedric

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