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CRM ArchiveLink deletion of a document is not allowed

Nov 28, 2017 at 11:56 AM


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Former Member

Hi experts,

We are using archivelink document management system in service tickets on our CRM system. When we try to delete the uploaded document from a service ticket, the delete button is not enabled on GS_CM/DocTree view. On CRMD_ORDER transaction; the system gives an information error CRM_KW200 'Function not possible in ArchiveLink area' . Is it not possible to delete an ArchiveLink document?

Thank you for your help.

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