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Former Member
Feb 21, 2008 at 03:27 PM

PortalComponentException: Error in service call of Portal

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Hi,

I get the following error in log files when trying to access the portal.

But this doesn't occur each time I try to connect.

#
#1.5 #00144F97810A009C0000001A00001E42000446A959248E30#1203593065821#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#M077457#9032####8ed88b20e06f11dc8df800144f97810a#SAPEngine_Application_Thread[impl:3]_13##0#0#Error#1#/System/Server#Java###Exception ID:11:24_21/02/08_0049_3617850 
[EXCEPTION]
 {0}#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : com.sap.portal.navigation.portallauncher.default
Component class : com.sapportals.portal.navigation.PortalLauncher
User : M077457
 at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
 at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
 at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
 at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
 at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
 at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
 at com.sap.portal.navigation.Gateway.service(Gateway.java:126)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
 at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
 at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
 at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
 at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
 at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
 at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: java.lang.NoClassDefFoundError: com/sap/ip/basecomps/consistency/ConsistencyDomain$Lockable
 at com.sap.ip.portal.consistency.PortalConsistency.buildId(PortalConsistency.java:121)
 at com.sap.ip.portal.consistency.PortalConsistency.createLock(PortalConsistency.java:126)
 at com.sap.ip.basecomps.cache.Region$Entry.<init>(Region.java:1727)
 at com.sap.ip.basecomps.cache.Region$Entry.<init>(Region.java:1713)
 at com.sap.ip.basecomps.cache.Region._getEntry(Region.java:521)
 at com.sap.ip.basecomps.cache.Region.get(Region.java:693)
 at com.sap.ip.basecomps.cache.CacheAccess._get(CacheAccess.java:386)
 at com.sap.portal.prt.service.cache.PRTCacheAccess._get(PRTCacheAccess.java:94)
 at com.sap.ip.basecomps.cache.CacheAccess.get(CacheAccess.java:452)
 at com.sapportals.portal.navigation.cache.util.JCacheService.get(JCacheService.java:187)
 at com.sapportals.portal.navigation.cache.util.CacheService.get(CacheService.java:36)
 at com.sapportals.portal.navigation.cache.connector.CacheNavigationConnector.getInitialNodesFromCache(CacheNavigationConnector.java:717)
 at com.sapportals.portal.navigation.cache.connector.CacheNavigationConnector.getInitialNodes(CacheNavigationConnector.java:436)
 at com.sapportals.portal.navigation.NavigationService.getInitialNodes(NavigationService.java:1528)
 at com.sapportals.portal.navigation.NavigationService.getInitialNodes(NavigationService.java:344)
 at com.sapportals.portal.navigation.cache.CachedNavigationService.getInitialNodes(CachedNavigationService.java:137)
 at com.sapportals.portal.navigation.NavigationEventsHelperService.getInitialNodes(NavigationEventsHelperService.java:1414)
 at com.sapportals.portal.navigation.NavigationEventsHelperService.getPersonalizePortalNode(NavigationEventsHelperService.java:1313)
 at com.sapportals.portal.navigation.NavigationEventsHelperService.getPersonalizePortalNode(NavigationEventsHelperService.java:1304)
 at com.sapportals.portal.navigation.fpm.NavigationFpmListener.handlePersonalizePortal(NavigationFpmListener.java:209)
 at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doFrameworkPhase(NavigationFpmListener.java:141)
 at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doPhase(NavigationFpmListener.java:74)
 at com.sapportals.portal.pb.fpm.FPMContainer.distributeEvent(FPMContainer.java:63)
 at com.sapportals.portal.pb.fpm.FPM.doDocumentHook(FPM.java:147)
 at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:100)
 at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:99)
 at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:99)
 at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:119)
 at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:183)
 at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:824)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:261)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
 at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
 at com.sapportals.portal.navigation.PortalLauncher.doContent(PortalLauncher.java:67)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 ... 33 more

Do you guys have an idea about what's going on ?

Thanks in advance!

Any help will be appreciated and rewarded!

Bob