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SAP Lumira 2.0 problem after installing extensions

I have downloaded and installed the latest version of SAP Lumira Discovery 2.0. It was working normally, but after I have installed some extension from the GitHub Repository (https://github.com/SAP/lumira-extension-viz) the software does not work anymore.

It opens but can not load any file.

I have already removed all extetions and dessistalled SAP Lumira, but the problem persists.

How can I do a complete clean deinstallation of SAP Lumira, in order to reinstall it?

Do you have another suggestion to solve the problem?

Please help!

Thanks

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3 Answers

  • Nov 27, 2017 at 06:06 PM

    After uninstalling, was the directory C:\Program Files\SAP Lumira\ cleared out? Could you empty that and search your c: drive for Lumira and clear everything out and then re-install?

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  • Mar 14 at 12:57 PM

    Hi Paulo,

    I experienced exactly the same problem.
    What worked for me is deleting the SAPVI folder:

    - Empty your recycle bin.

    - Restart SAP Lumira Discovery and open a document.
    Everything should work now.

    Best regards,

    Kevin Nys

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  • Mar 31 at 02:30 AM

    Hi Kevin. Thank you very much!

    Paulo Neuenschwander

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