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Former Member

Unable to Find Activity Planner Work Center

Hi All,

I am trying to create surveys and add them to the ticket but, I am unable to find Activity Planner Work Center. I have checked the Project Scope and checked in the Access rights. I cannot find it anywhere. . I Have Administrator Authorizations too.

Please Help me,

Thanks,

Sid

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1 Answer

  • Best Answer
    Nov 27, 2017 at 03:08 PM

    Can you please check if the Configuration are all made as below and confirm if the issue is still there.

    Edit project scope->Go to Questions -> expand Sales->Account and Activity Management->Activity Management-> activity planner question is reviewed

    Go to Application and user management->Select user ->Edit access rights->work center and view assignment->Find work center id “ACTIVITYWORKLIST “ and assign it (To make the activity planner visible user has to assign the work center id “ACTIVITYWORKLIST)

    1. group activity types -> do you want to track changes made to visits ? - yes
    2. group activity planner -> do you want to maintain activity planners in the system ? - yes
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