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Automatically forward incident to SAP not work in solman 7.2 SP06

Nov 25, 2017 at 07:11 AM


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Hi all,

I download master data from SAP,maintaince ib52 item with sold-to party also the calling hour,and generate user & bp with customer number.

When I use the end user create an incident beyond bussiness time ,the message status is 'send to support' ,I can manual send it to sap with no error.

I check some blogs,I only found in SPPFP ZMIV_VAR_SEND_SAP_AUTO is yellow 'not processed',is this is the problem?

Please give me some advice.Thanks.

BR,Yinchun Lv

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