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Nov 24, 2017 at 12:36 PM

Interfacing C4C - yMKT - Account Team

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Dear,

is it possible to interface the account team data from C4C to Hybris Marketing Cloud?

I have been account-team.jpgchecking in the communication arrangement Replicate Business Partner and in the payload in C4C when triggering a message to yMKT. It seems the needed business partner role (BUP003 - employee or other relevant one?) is not included in the payload.

While searching the blog i do find examples for CRM on premise solutions but not for a C4C to yMKT Cloud link.

Thank you for your suggestions,

Kind regards,

Steve

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account-team.jpg (43.8 kB)