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Approver edited the SC during approval and Buy-on-Behalf name is changed to Approver name

Dear SAP Experts,

We need your advise on the below issue we are facing in the Shopping cart workflow.

We are using SAP SR 7.0 Ehp3, SPS 13 with application controlled workflow. Below is the symptoms of the issue:

  • The shopping cart is created with one line and ordered.
  • Relevant Purchasing Approver received the SC work item in UWL.
  • Approver opened the work item and clicked on Edit button and deleted that line and added a new line to the cart and and clicked on Approve button.
  • Here we have observed that the BUY ON BEHALF user name is changed to approver id
  • Now surprisingly a work item is generated to the Inbox of the approver to "Accept" the changes
  • When approver opened that work item and clicked on Accept, the SC workflow is re-triggered
  • Also we have observed that , in BBP_PD, the CREATED BY user is showing as Original requester id. However, the Partner id with partner function 00016 is showing as Approver's id
  • After complete approval of the shopping cart, the relevant PO is created. Here, PO creator name is appearing as Approver id.

You might have faced the similar issue.

Can you please share your thoughts on resolution.

Thanks in advance.


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1 Answer

  • Nov 23, 2017 at 07:53 PM

    Hi Loknath,

    The only issue that I have seen regarding the requester being changed is when catalog items were added to the cart.
    When creating a buy on behalf cart, user brought an item from catalog and requester changed to the user who was editing the cart.

    Note 1941009 used to solve this, but it is a pretty old. Not sure if it is already applied in your system or not.



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