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Former Member
Feb 19, 2008 at 11:38 PM

Enhancements in CRM IC Webclient

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Hi,

We are using SAP CRM Webclient as UI for backend ISU system to achieve Utility specific Customer service scenarios. There are lot of Enhancements happening in ISU Backend processes.

My question: How do we realize these enhancments in CRM IC Webclient? Does every enhancment done in backend requires an UI enhancment in IC Webclient? This will be a too much technical enhancments. Is SAP CRM IC Webclient designed this way ?

Please guide.

Thanks,

Shaik