Skip to Content
0

printing CR forms from RDP

Nov 27, 2017 at 10:02 PM

47

avatar image
Former Member

Hi,

I have a couple forms that I made that prints packing slips to a specific printer in the office. We have an application located in a cloud server that we RDP into. When we RDP all our local printers are shown, including the packing slip printer, except the printer names have a (redirected #) at the end.

Because the printers are renamed when we RDP, Crystal Reports is not able to recognize the printer that we need to use for packing slips. It defaults to printing them to pdf. How do I fix this problem? Is there a way to get CR to recognize the printer names with the (redirected #) at the end?

Thanks

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

2 Answers

avatar image
Former Member Nov 29, 2017 at 07:36 AM
0

I'm using Crystal Reports XI

I have the printers intalled on the Local PC but how would I map them on the remote server? The remote server is located in Michigan, if I remember correctly, and our office is in Illinois.

Share
10 |10000 characters needed characters left characters exceeded
Don Williams
Nov 28, 2017 at 06:06 PM
0

What version of Crystal are you using?

The solution is to install the printers on the Local PC and then map them to the Server printers.

Don't use the Redirect, Microsoft has issues when using it. It is supposed to download an inproc version of the printer driver but that causes huge delays. Work around is to use Citrix or install the printers locally.

Don

Share
10 |10000 characters needed characters left characters exceeded