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Account - Extension field with OBN Link

Hello Experts,

I have a requirement to add an extension field - Campaign to Account TI and map it with OVS and to have a link on it, so on click of it opens the Campaign TI. I hope I have done all the required configuration, but it seems not working, Need someone's help..

1. Change ID Field Configuration, I have mapping to open in OVS, and also OBN configuration

2. The Outport configuration

3. On the Account TI - te extension field is visible, but it displays as a normal disabled text with no link.

Please let me know, if i have some missing configuration.

Thanks in advance,

Gayathri

obn.jpg (178.4 kB)
outport.jpg (141.2 kB)
campaignlink.jpg (27.8 kB)
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2 Answers

  • Nov 30, 2017 at 11:06 AM

    Alessandro Iannacci / Horst Schaud / Former Member - Can someone help me on this..

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  • Dec 01, 2017 at 10:38 PM

    Hi Gayathri,

    The campaign link is greyed out may be cause it is not able to find the OBN inport in the target UI.

    For the OBN to work, both target and source should use the same operation. Since Campaign TI does not have any OBN based operation to Open, it is not possible to link using extensibility explorer.

    The other way is to add Campaign ID via an Embedded component and use thing based navigation. Note that - there could additional roundtrip for embedded component to load and could cause overhead on performance.

    Thanks & regards

    Pramodh

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