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OpenByKeyOut to Account from EC

Nov 27, 2017 at 09:55 AM


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Hello Experts,

I have configured OpenByKey Out to Account in one of my EC. To my knowledge, I have done all the things rightly, but somehow it doesn't open the account. Please support.

1.OBN Configuration

2. Outport Configuration

3. Event handler configuration

4. Field with Link mapped to Event Handler

When I click on the link, I get this Account basic layout screen and the key is not getting passed. Not sure why?

Please support



obn.jpg (186.0 kB)
outport.jpg (116.3 kB)
eventhandler.jpg (106.4 kB)
field.jpg (155.5 kB)
account.jpg (60.4 kB)
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1 Answer

Pramodh Patil
Dec 01, 2017 at 10:55 PM

Use Thing Based navigation instead of OBN. More details refer the link :

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Thanks Pramodh,

Unfortunately this doesn't work for me.

cod-account-ti.jpg (163.0 kB)

Hello Pramodh,

Ignore my previous comment, I tried again, and this time there is no error, but the link still opens the Account template. Can you please point out if I'm missing something.

1. The Link field associated to ThingTypeContainer

2. The Field in Data model mapped to TT

3. The Outport to Account TI



Configuring thing based navigation is very simple. First of all make sure there is NO on click events configured for the field.

1) Create a data model field AccountUUID and bind it to Account UUID.

In the properties of AccountUUID - Under Thing Type Information associate the thing type ex: Thing Type Mode = Static and Associated Thing Type = COD_ACCOUNT_TT

2) Create a Link field ( either ID or Name)

Properties: Semantic = Edit, under Thing Type:

Associated Thing Type container - Bind the AccountUUID field.

Hope this helps.

thanks & regards



Thanks for your response Pramodh,

Did the same thing, but with AccountIID. And found this works fine only when I pass the UUID.

Thanks a lot..