on 02-18-2008 10:16 AM
Hi,
When I am raising the service message through Notif_create in solman with my userID and I am checking the same message through "CRM_DNO_MONITOR" its automatically not taking the "Reported-By" field.
But if I am raising the message through satellite system through my userid in satellite system and looking for the message (CRM_DNO_MONITOR) in Solman its picking the "Reported-By" field.
Can Anybody guide me with regards to this pecularity .
Do I need to have any configuration done to pick "Reported-By" field while raising message through Notif_create in solman
Waiting for the quick response.
Many thanks in advance.
Regards
Atul Anand
Atul,
Have you resolved this problem?
Could you tell me how if you did?
Many thanks,
Brodo
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi all,
I have the same problem. Everything is customized (at least I think so) but the Reported-By field is neither filled (sapgui nor webgui). Any ideas?
Thanks a lot.
Sven
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
May be you haven't added Solution manager System in identification tab of Business Partner as you did for Sattilite systems ?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I have created Business Partner automatically for my userid (ANANDA) for Dev, QAS, PRD systems through Transaction Solution_manager>Edit>Create business partner and after that I have maintained the Employee role only once for my userID's in Dev ,QAS, PRD manually.
So do I need to create Business Partner manually for my Solman userID (ANANDA) too through TCode BP and assign it the role Employee.
I am really not sure bcz Employee role is maintained only once for an UserID.
Regards
Atul Anand
I have created Business Partner automatically for my userid (ANANDA) for Dev, QAS, PRD systems through Transaction Solution_manager>Edit>Create business partner and after that I have maintained the Employee role only once for my userID's in Dev ,QAS, PRD manually.
So do I need to create Business Partner manually for my Solman userID (ANANDA) too through TCode BP and assign it the role Employee.
I am really not sure bcz Employee role is maintained only once for an UserID.
Regards
Atul Anand
You have to maintain Employee role only once, but you can add multiple identification numbers in idenfication tab of business partners (general).
Pick your BP, go to edit mode. ( in general Bussiness Partner) and add
SM1 00203XXXX 200 ANANDA
(SM=Solution Manager, next system number and client and login name)
hope this helps
n
>
> You have to maintain Employee role only once, but you can add multiple identification numbers in idenfication tab of business partners (general).
>
> Pick your BP, go to edit mode. ( in general Bussiness Partner) and add
>
> SM1 00203XXXX 200 ANANDA
>
> (SM=Solution Manager, next system number and client and login name)
>
> hope this helps
> n
I have added one more row as
SSM 00203XXXX 200 ANANDA
>
> (SM=Solution Manager, next system number and client and login name)
in the Business Partner Identification tab
but still its not picking up the "reported-by field "
I am having a doubt wht should I add in "ID TYPE" column of the grid .I have selected "CRM001" from ID TYPE column from the drop down-list and the entered
SSM 00203XXXX 200 ANANDA in the Identification number column.
But still of no use.
Still the same problem
>
> I sure 200 is the Solution Manager client number...which should be correct.
I have entered SSM 0020XXXXXX 010 ANANDA in the identification number where 010 is the client number.
Still the same problem.
Still reported-by field is not getting picked-up.
I am really not able to understand where exactly is the problem.
User | Count |
---|---|
88 | |
23 | |
11 | |
9 | |
8 | |
5 | |
5 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.