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Former Member
Feb 15, 2008 at 09:50 PM

Product substitution in CRM



I have created material determination records through VB12 and checked in R/3 for order/quote. Alternate material determination works fine for SAP material as well as for non SAP materials in R/3.

But my requirement is, we want the same thing to work in CRM for quotation/orders. Configuration part is complete. Strange thing is, it works only for SAP materials and not for non SAP materials. Can any expert help me to get the solution for this problem?

we are using CRM 5.0 and R/3 4.7. I doubt, something wrong is going on in R/3 side. and it is not creating BDocs.

Thanks in Advance,