Says "Password entered does not match the credential chosen" - but it does!

[Former Member]

Hi all

I hesitate to post this question, because it seems so stupid, but I'm really stumped.

I downloaded the latest ReaderRights credential 0004517_Exp20080430.pfx to the correct /sapmnt/N4S/global/AdobeDocumentServices/TrustManagerService/trust/credentials directory and attempted to apply it to the Visual Administrator service "Document Services Configuration".

"The password entered does not match the credential chosen. Please enter the password for the chosen credential".

Stopped/started J2EE server, made sure it was typed correctly, always the same. I can only imagine that the credential is not designed to be applied a second time, which is a bit a problem for a preview system.

Any ideas appreciated.

Thanks

Phil

[Former Member]

Hi

Any solution?

Have the same issue for my production enviroment - it works for dev and qa

Regards

Kay-Arne

[philip_kisloff]

Hi Kay-Arne

No, no solution yet. I've waited until the next short-term credential (end of April) but that doesn't work either. (insert very sad emoticon)

If you're not using a preview version, have you raised an OSS and could you let me what they say? I may have a name at SAP to ask, but wanted to try absolutely every else I could think of first.

Thanks

Phil