Skip to Content

Workflow System Administrator: document sent


I would like to change the content of the document Workflow <workitemId> set to status ERROR sent to Wf System Admin when a Workflow fails at runtime.

Could you please explain me how to change this document and where the template is stored?

Thanks in advance,


Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Feb 15, 2008 at 10:46 AM


    What document are you using ??? If that document is related to workflow, it will send to particular agent, so check where it has gone..



    Add a comment
    10|10000 characters needed characters exceeded

    • Thanks Joost for your proposal.

      I found where is that text written.

      You put me on the track with the reference SOOD.

      First I traced the workflow execution via ST01.

      By reading the log, I found that the function SBCOMS_SR_FROM_DOCUMENT_CREATE is executed.

      I set the WF-BATCH user as Dialog User.

      I put a breakpoint. Finally, via debug, I discovered that the text sent to the Workflow System Administrator is hardcoded in the method GET_BODY of the class CL_SWF_UTL_MAIL_ERROR_NOTIFY.

      Thanks to all for your participation.


      Mathieu Van Ende

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.