Where can i assign amount of tickets each service technician can handle per day ?

[former_member47944]

I want to assign capacity ( certain amount of ticket per day ) for each technician and can't seem to find the configration on how to do this any help please ?

[AnkushPashine · Accepted solution]

Hello Mohamed Ahmed ,

You can maintain the 'Working Hour' / 'Working Period' and also 'Skill' for the Service Technician. But I can not see any such option/scope to set the 'Number of Tickets' the technician can set, on which he/she can work per day .

Hope this answered your query .

Thanks and Regards,
Ankush Pashine.