SAP preview NW2004 install problems on RHEL 5

[Former Member]

Hi,

I keep getting the error message below when I try to install SAP from the preview install. I'm using 32 bit architecture and I followed the directions from note "1048303 - Red Hat Enterprise Linux 5: Installation and upgrade". I have the compat-stdlibc installed and have a fully patched system. Has anyone been able to resolve this issue?

The package sapj2ee-srv-sapdb-6.40-2 is already installed.

The package sapdb-7.5-2 is already installed.

The package sapdb-db-log-7.5-2 is already installed.

The package sapdb-db-files-7.5-2 is already installed.

Device eth0:0

inet used for hostname nw4host

Hostname nw4host already configured.

uname: error while loading shared libraries: libc.so.6: cannot open shared

object file: No such file or directory

uname: error while loading shared libraries: libc.so.6: cannot open shared

object file: No such file or directory

uname: error while loading shared libraries: libc.so.6: cannot open shared

object file: No such file or directory

sed: error while loading shared libraries: libc.so.6: cannot open shared object

file: No such file or directory

sed: error while loading shared libraries: libc.so.6: cannot open shared object

file: No such file or directory

uname: error while loading shared libraries: libc.so.6: cannot open shared

object file: No such file or directory

tty: error while loading shared libraries: libc.so.6: cannot open shared object

file: No such file or directory

uname: error while loading shared libraries: libc.so.6: cannot open shared

object file: No such file or directory

awk: error while loading shared libraries: libdl.so.2: cannot open shared object

file: No such file or directory

rm: error while loading shared libraries: libc.so.6: cannot open shared object

file: No such file or directory

/sapdb/programs/bin/xuser: error while loading shared libraries: libdl.so.2:

cannot open shared object file: No such file or directory

[: error while loading shared libraries: libc.so.6: cannot open shared object

file: No such file or directory

could not write db password file for nw4adm

Creation of .XUSER.62 failed.

I've checked another thread regarding a similar issue in SUSE 10.2, but there wasn't really a solution to the problem. I checked to make sure the libraries are were they should (they're all in /lib/).

when doing "ldd uname" libc.so.6 is located in /lib/i686/nosegneg/ (I check to make sure it's actually there and it is).

Any suggestions?

[hannes_kuehnemund]

Conrad,

please open a new thread/question for that. This thread handles RHEL5 and is already answered.

Thanks,

Hannes

[hannes_kuehnemund]

Dear Matti,

could you please paste the output if the following commands?

uname -a
file /sapdb/programs/bin/xuser
ldd /sapdb/programs/bin/xuser
echo $LD_ASSUME_KERNEL
rpm -q --queryformat %{NAME}.%{ARCH}\\n compat-libstdc++-33
rpm -V compat-libstdc++-33

Thanks,

Hannes

[Former Member]

Hi Hannes,

Below the output from the commands:

[root@firebird /]# uname -a                                                     
Linux firebird 2.6.18-53.1.13.el5xen #1 SMP Tue Feb 12 14:04:18 EST 2008 i686 i6
86 i386 GNU/Linux                                                               
[root@firebird /]# file /sapdb/programs/bin/xuser                               
/sapdb/programs/bin/xuser: ELF 32-bit LSB executable, Intel 80386, version 1 (SY
SV), for GNU/Linux 2.0.0, dynamically linked (uses shared libs), for GNU/Linux 2
.0.0, not stripped                                                              
[root@firebird /]# ldd /sapdb/programs/bin/xuser                                
        linux-gate.so.1 =>  (0x00180000)                                        
        libdl.so.2 => /lib/libdl.so.2 (0x00578000)                              
        librt.so.1 => /lib/i686/nosegneg/librt.so.1 (0x00999000)                
        libcrypt.so.1 => /lib/libcrypt.so.1 (0x00d8e000)                        
        libpthread.so.0 => /lib/i686/nosegneg/libpthread.so.0 (0x0057e000)      
        libstdc++-libc6.2-2.so.3 => /usr/lib/libstdc++-libc6.2-2.so.3 (0x0035300
0)                                                                                
libm.so.6 => /lib/i686/nosegneg/libm.so.6 (0x0054f000)                  
        libc.so.6 => /lib/i686/nosegneg/libc.so.6 (0x0040a000)                  
        /lib/ld-linux.so.2 (0x003e8000)                                         
        libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x006b9000)                        
[root@firebird /]# echo $LD_ASSUME_KERNEL                                                                                
[root@firebird /]# rpm -q --queryformat %{NAME}.%{ARCH}\\n compat-libstdc++-33  
compat-libstdc++-33.i386                                                        
[root@firebird /]# rpm -V compat-libstdc++-33                                   
[root@firebird /]#               

[Former Member]

Bump. Anyone have an idea of what the problem could be? I'm thinking it's the $LD_KERNEL_ASSUME but not sure what to put it as.

[Former Member]

Try "yum provice libc"...

the response should be something like compat-libc-33.i386......

After that run yum install compat-libc-33....

hope this works

[Former Member]

I decided to give up on RHEL 5 and reformatted my system to run RHEL 4.6 (It installed without any problems!). I'm not sure what the problem ended up being (I did have the compat-lib installed). Thanks for trying to help though.

Matti

[Former Member]

Dear Hannes,

I'm having the same problem on a Opensuse 10.3 install, following are my output to the commands that you mentioned

uname -a                                                     
Linux NW4linux 2.6.22.5-31-default #1 SMP 2007/09/21 22:29:00 UTC i686 i6
86 i386 GNU/Linux

file /sapdb/programs/bin/xuser                               
/sapdb/programs/bin/xuser: ELF 32-bit LSB executable, Intel 80386, version 1 (SY
SV), for GNU/Linux 2.0.0, dynamically linked (uses shared libs), not stripped

ldd /sapdb/programs/bin/xuser                                
        linux-gate.so.1 =>  (0xffffe000)                                        
        libdl.so.2 => /lib/libdl.so.2 (0xb7fc1000)                              
        librt.so.1 => /lib/librt.so.1 (0xb7fb8000)                
        libcrypt.so.1 => /lib/libcrypt.so.1 (0xb7f86000)                        
        libpthread.so.0 => /lib/libpthread.so.0 (0xb7f6f000)      
        libstdc++-libc6.2-2.so.3 => /usr/lib/libstdc++-libc6.2-2.so.3 (0xb7f22000
0)
        libm.so.6 => /lib/libm.so.6 (0xb7efd000)                  
        libc.so.6 => /lib/libc.so.6 (0xb7dc9000)                  
        /lib/ld-linux.so.2 (0xb7fd0000)

echo $LD_ASSUME_KERNEL

rpm -q --queryformat %{NAME}.%{ARCH}\\n compat-libstdc++-33  
package compat-libstdc++-33 is not installed

rpm -V compat-libstdc++-33 
package compat-libstdc++-33 is not installed

I would appreciate yours or anyone else's help.

Thanks