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Former Member
Feb 13, 2008 at 09:17 AM

Unable to see the Portal Logon page

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Hi Experts,

We are running NWO4S EP 7.0 SP9 and we are facing the problem of Unable to see the Portal Logon page. For the same UserId some times we are able to see the home page by logging on to the portal successfully but for few times with the same User credentials eventhough we logon to the Portal successfully unable to see the Homepage.

The following is the Log file info,can anyone pl help me why this is happening for few times??

1.5#0015C5E6EFFA005A0000002A00001E1C000446064490C94D#1202892641089#com.sap.portal.sapapplication#sap.com/irj#com.sap.portal.sapapplication#jameshdr#1186##connescua_EPA_19346861#humbleka#3e910140da0e11dcb97a0015c5e6effa#SAPEngine_Application_Thread[impl:3]_16##0#0#Info#1#/System/Server#Java###Undefined User Attribute debugParameters; return empty string

[EXCEPTION]

#1#java.lang.NoSuchMethodException: com.sapportals.portal.prt.service.authenticationservice.AuthenticationService$UserContextWrapper.getdebugParameters()

at java.lang.Class.getMethod(Class.java:986)

at com.sapportals.portal.appintegrator.template_processor.context.UserWrapper.getTerminal(UserWrapper.java:95)

at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processWholeTagExpression(TemplateProcessor.java:152)

at com.sapportals.portal.appintegrator.template_processor.compiler.ProcessWholeTagExpressionAction.execute(ProcessWholeTagExpressionAction.java:16)

at com.sapportals.portal.appintegrator.template_processor.compiler.ProcessTemplateAction.execute(ProcessTemplateAction.java:39)

at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processImpl(TemplateProcessor.java:399)

at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:373)

at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:385)

at com.sapportals.portal.appintegrator.template_processor.TemplateProcessorService.processTemplate(TemplateProcessorService.java:53)

at com.sapportals.portal.appintegrator.template_processor.TemplateProcessorService.processTemplate(TemplateProcessorService.java:104)

at com.sapportals.portal.appintegrator.layer.AbstractIntegrationLayer.processTemplate(AbstractIntegrationLayer.java:439)

at com.sapportals.portal.appintegrator.layer.URLTemplateProcessLayer.processLayer(URLTemplateProcessLayer.java:33)

at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:67)

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:53)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)

at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:800)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Points should be awarded for your valuable suggestions.

Regards

Phani