I am facing inconsistency in my Workflow.
In my workflow their is a workitem which takes the user to the change PA30 screen.In the agent I have put the position ID of the reciepient.This position ID is also linked to a pernr and and user id.
The workitem sometimes goes to the defined user and sometimes the workitem is not recieved by the user .At this moment in the workflow trace it shows workitem in ready state.
Can you please help me in resolving this problem. I want to remove this inconsistency.
Points assured for helpful answer.